Understanding Digital Robot and the Digital Profiler: How They Support Digital Literacy Considerations
TL;DR
Digital Robot helps RTOs consider a learner’s digital literacy in relation to the training product they intend to enrol in.
Its Digital Profiler assessment identifies a learner’s digital capability using DigComp, compares this to the digital expectations of the course, highlights any gaps, and suggests supports.
The Standards for RTOs 2025 do not prescribe a specific method for considering digital literacy. Digital Robot simply provides a complete, structured, transparent approach that RTOs can effectively use to support learner suitability and decision-making.
What Digital Robot Is Designed to Do
Digital Robot exists to help RTOs take a structured look at a learner’s digital literacy before enrolment by comparing:
- what the learner can do, and
- what the training product expects them to do.
It supports the outcomes-based approach of the Standards for RTOs 2025 by helping RTOs work through:
- digital literacy considerations within LLND
- learner suitability
- support needs
- learner decision-making
- transparent reasoning behind enrolment decisions
Digital Robot is not mandated or required, however it provides a complete, structured, transparent approach that RTOs can effectively use to support learner suitability and decision-making.
How the Digital Profiler Assessment Works
Digital Profiler is the digital literacy assessment component within Digital Robot.
It uses DigComp to consider a learner’s capability across areas such as:
- using digital tools to find and handle information
- creating or interacting with digital content
- communicating or collaborating online
- solving problems in digital environments
- staying safe and responsible online
These areas collectively reflect the types of digital interactions commonly found in modern training products.
Once the assessment is complete, Digital Robot uses the results as the starting point for comparing the learner’s capability to the training product.
What Digital Robot Does After the Assessment
The assessment alone is only the beginning.
Digital Robot’s real value is in what it does next.
1. It analyses the digital expectations of the training product
Digital Robot allows RTOs to create course profiles that outline the DigComp profile of the skills required by the end of training.
These course profiles are created within Digital Robot's Course Profiling tool and reflect the realities of delivery.
2. It compares the learner to the course
Digital Robot maps Digital Profiler results against the expectations defined in the course profile.
This gives the RTO a visual, straightforward way to consider:
“Is the learner currently positioned to manage the digital elements of this course?”
3. It identifies possible gaps
If gaps exist, Digital Robot highlights them so the learner and RTO can discuss:
- which areas may require support
- whether additional preparation might be helpful
- how the RTO can assist or provide options
- whether the course is the right fit at this time
4. It suggests supports and pathways
Digital Robot can recommend:
- specific digital skills development
- orientation activities
- micro-learning options
- additional learner support options
These recommendations help the learner participate meaningfully in the enrolment decision and understand how they can be supported.
5. It provides documentation to support the RTO’s reasoning
Digital Robot provides:
- the assessment outcome
- the comparison to the training product
- any flagged gaps
- any recommended supports
This provides the RTO with a clear record of how digital literacy was considered as part of the LLND and suitability process.
What Digital Robot Does NOT Do
To avoid misunderstandings, it’s important to be clear about what’s not within scope.
1. It does not determine suitability automatically
The RTO makes the decision — Digital Robot simply provides information and makes recommendations.
2. It does not mandate a training pathway
Digital Robot provides recommendations; RTOs decide how to act on them.
3. It is not the only way to consider digital literacy
RTOs may choose any valid approach that meets the outcomes of the Standards.
4. It does not replace LLN Robot
Digital Robot addresses the digital literacy element of LLND.
LLN Robot addresses language, literacy, and numeracy needs.
Each tool supports a different part of the learner profile.
Where Digital Robot Fits Under the Standards for RTOs 2025
The Standards for RTOs 2025 describe outcomes rather than prescribing specific methods.
Digital Robot can support RTOs in working toward several of those outcomes, including:
- considering the learner’s digital literacy within LLND
- helping the learner understand what the training will require
- identifying supports where appropriate
- supporting informed learner decision-making
- demonstrating the RTO’s reasoning around suitability
Digital Robot offers structure and clarity, but remains one option - not the only pathway to meeting these expectations.
In Summary
- Digital Robot helps RTOs consider digital literacy as part of LLND.
- Digital Profiler assesses a learner’s capability using DigComp.
- Digital Robot compares that capability with the digital expectations of the training product.
- It highlights possible gaps and offers support suggestions.
- It provides clear information to the learner and documentation for the RTO.
- It does not replace LLN Robot.
Digital Robot provides one transparent, structured approach RTOs may choose to support learner suitability under the 2025 Standards.